LEG OF THE
In 2019, the founders of Better Trucks noticed that only a handful of retailers were dominating the eCommerce market by offering 2-day delivery.
As a result, more and more retailers - unable to match the 2-day delivery service - were losing market share.
Customer expectations for delivery were changing, and customers nationwide began to expect 2-day delivery as the standard, not the exception.
When the Covid pandemic hit, this further elevated customer expectations and accelerated the shift to online ordering, with more and more of the country expecting expedited delivery.
The founders of Better Trucks noticed that many retailers were frustrated with level of service and prices of traditional 3PLs such as FedEx and UPS.
Delivery was expensive, slow, and overall delivered a very lackluster experience to the end consumers.
We recognize that every package delivered must represent your Brand and provide to your customers a memorable customer experience. We keep this in mind and accommodate costs to help you exceed those expectations while growing.
Behind every package is a family, a life, a human being, who is relying on us to safely deliver. This means a lot to us!